Handling Group Administration
Keeping on top of your student groups administrative tasks can be daunting at times. Use this page to learn about what needs to be done and what support is available to you.
It will often be the group Secretary who takes responsibility for writing, storing and handing over important group documents. They will also take a role in managing memberships for a group and keeping their Bristol SU Webpage up-to-date.
Managing Your Webpage
All affiliated Bristol SU groups have a webpage on the main Bristol SU Website. This webpage is incredibly important, and will often be the first place potential members look when seeking information about your group.
How do I access my webpage?
You control your webpage through your Dashboard which can be found by logging into the Bristol SU website and hovering over your name at the top of the screen.
You can search for your webpage by using the 'search' function on the Bristol SU Website
What should I include on my webpage?
Think about including the following:
- A description of your group and its activities
- Contact details for current committee
- A logo
- Details of membership options and how much they cost
- Links to any other websites you have
- Details of your social media
- Photos or videos (not essential but makes the page look nice)
- Including an access or equality statement
- Including links to your constitution or strategic plan
- A way for members to provide feedback
- Any awards you have won
Top Tips
- Browse other groups webpages and take note of things you particularly like or think you could use
- Get creative with it. See your webpage as your 'shop window' and think about how best to celebrate and promote your group
- Ask for input. Ask other committee members, or your membership to feedback on your webpage and what they think could be improved
DO NOT change your group name from the Dashboard. This changes your group URL and means links to your group end up broken. If you wish to change your name, please email bristolsu@bristol.ac.uk
Templates for webpages
New for 2024, we have created a webpage template that student groups can opt-in to use. It might be that your are a new group looking for inspiration, or an existing group who has recognised their page needs a bit of a refresh. Our webpage template includes:
- A navigation menu
- About us Section
- Committee details
- Space for membership, class and event details
- Lots of space for images
- Contact details
All the sections are editable and you can add sections or take them away as needed.
Take a look at these student groups who are already using the template:
If this sounds like something your group would like to use, please complete this short form. When we get your request through, we'll get in contact to confirm and work with you on getting your page live.
Further help
For further guidance on how to manage your group page and memberships, head to the Learning Space
Setting up Memberships
To have members officially signed up to your group and recorded, you must set up membership options on your webpage. This can be via Dashboard
Before deciding on membership costs for the rest of the year we would advise taking a look at your finances and thinking about:
- What expenses you have for the coming year?
- What is your expected membership offer - is it value for money?
- Is it worth having a virtual-only membership offer?
For groups with higher membership costs we recommend signposting members to our Activity Hardship Fund
A full guide to setting up memberships can be found on our Learning Space
Membership Types
You can choose to have just one level of membership for your group, or you can have multiple memberships that cost different amounts.
Take into account what members get from different levels of membership. For example, 'performance' level memberships may cost more money than 'beginner' levels as they have access to more resources. Or you may choose to have half-year memberships to capture students at the start of Term 2.
It's worth noting that we do not permit multi-year memberships. The longest any of your memberships should last is one year.
Your memberships should run in line with the academic year. Most groups set them to run from 1 September - 31 August.
Associate Memberships
Associate membership to Bristol SU is available to those who are not a registered student. Predominantly this will be:
- Union & University staff members
- University alumni
- Volunteer coaches and instructors
- Partners or dependents of registered students
- Students studying at other institutions
- Neighbours of the Union
- Community users of the Union facilities
An Annual Associate Membership can be purchased here and entitles the member to:
- Access to Bristol SU Student Groups*1
- Make use of the Unions facilities and services*2
- Access to events*3
*1 except where the student group already has 1/4 membership of non full-time members or if that student group does not accept associate members.
*2 except advice & representation services
*3 except where those events are specifically members only. Certain restrictions will apply to NUS cardholders only.
You do not have to accept associate members. We would advise promoting your position on this clearly on your webpage.
The current price for an Associate Membership is £25. The member would then pay any student groups fees as per other members
Things to remember
- Create new memberships, don't overwrite old ones
- Take any old memberships for sale offline, or archive them
- All Committee members should pay the same price as regular members
- Don't forget to specify specific user groups when setting up memberships. They should be:
- current members--associate membership group--group
- confirmed students--union--union
Bristol SU Room Bookings
Bristol SU owns various spaces within the Richmond Building and Senate House that can be used for student groups activities.
Regular Room Bookings
We offer free space to affiliated student groups to hold their regular activities in. These are known as Regular Room Bookings. This is done through an application process over summer and groups are allocated 2 hours per week in the Richmond Building or Senate House, provided we have an appropriate space.
Once initial allocations have been made, the remaining time is allocated on a means-tested basis. Groups have historically asked us to prioritise bookings that:
- Fulfill a competitive fixture
- Fulfill performance commitments
- Are for activities being led by professional instructors
- Rely on equipment that cannot be removed from the building
- Attract a large number of students
The form for 2023/24 will be sent out to Group Leaders and Secretaries in July.
Ad-hoc Bookings
Ad-hoc (short notice) room bookings in the Richmond Building and in Senate House are also available to Bristol SU affiliated student groups, and University of Bristol students. If you would like to make an ad-hoc room booking please read through the following information carefully before getting in touch with us to book.
- First, take a look at our room bookings calendar to check if the room, date and time you require is available. You should check the room capacity to ensure it is suitable by hovering over the room name in the calendar overview.
- Ad-hoc room bookings can be made up to 14 days in advance. We're unable to book short notice rooms any further in advance than this.
- We are no longer taking room bookings via email. Please either book in person at our Welcome Desk (5th Floor of Senate House) or call us on 0117 331 8600 during working hours.
Music Rooms
The music practice rooms in the Richmond Building are now available to Bristol SU affiliated student groups, and University of Bristol students. There are three spaces, two are suitable for single or duo practice, and one band room. Please note that the piano's should not be moved, and the rooms come as they are as the equipment is not being managed currently.
Bookings need to be made at least a day in advance, but can be made up to 14 days beforehand. Bookings can be up to 2 hours long, please only book for the amount of time you need and cancel online if you are unable to attend your slot as these bookings operate on a trust basis and once your booking is in place you make the room unavailable to others.
Bookings can be made using this calendar, please email bristolsu@bristol.ac.uk to request the login details.
External Venues
You can book Sport, Exercise and Health (SEH) facilities such as the Indoor Sports Centre, Swimming Pool and Coombe Dingle Sports Complex through their Facilities Page.
You can book centralised teaching spaces within the university outside of teaching hours. More information and a booking form can be found here
Room Use Charter
We want you to have the best possible experience during your activity within The Richmond Building, The Bristol SU Living Room, The Bristol SU Loft, and the Senate House 5th Floor Activity Rooms. Please be aware of the following:
- This room is used regularly by students, staff, visitors and commercial bookings. All users are requested to sign in at the Porters Reception in the ground floor foyer before entry. Many of the rooms will be booked but can also be booked on the day via Bristol SU Welcome desk or the Porters Lodge.
- If you are more than 30 minutes late for a room booking, your room may be allocated for use by another activity group.
- Room users must ensure that the room key is back at the Porters Lodge by the end of their booked activity session.
- If your room is not set up as you requested please feed back to us via the Porters at the Porter Lodge in the ground floor foyer or alternatively call the Porters on 0117 331 8506. If you alter the layout of a room, please return it to the expected layout before you leave.
- Please clear away dirt and rubbish before you leave the room. Recycling and waste bins are located in the foyer of every floor (food waste must be taken away with you).
- The technical equipment situated within rooms is listed as part of the room bookings procedure and may be used when the room is hired. Room users wishing to use their own electrical equipment are restricted to laptops, chargers and musical devices unless by permission of the Union Facilities and Technical Manager or the Room Bookings team. If you have any problems with technical equipment that you have hired from Bristol SU please contact Student Services via the Welcome Desk/Porters Lodge.
- Alcohol which has not been purchased on the premises may not be consumed within this building.
- It is illegal to smoke within this building or its environs. The use of e-cigarettes is not permitted.
- Room users must not play amplified music or instruments whilst windows or doors to the room are open.
- All damages will be recorded by the porters on the appropriate form. Bristol SU will be informed, and the room hirer charged for replacement or repair as appropriate.
- Bristol SU operates a ‘three strike’ system with the room use charter, abuse of which could result in your activity group being banned from activity within this room. Thank you for helping towards the management of these spaces.
Further Information
Cancellations should be made at least 24 hours in advance of the event taking place.
Accessibility information can be found in our Anson Rooms Access Statement.
Room booking terms and conditions can be found here.
Bristol SU Storage
We have a very limited amount of storage available to affiliated Bristol SU student groups.
Storage is allocated based on need and is not guaranteed. Most groups will not be able to use our storage spaces.
For questions around storage, please email us at bristolsu@bristol.ac.uk
Constitutions
Every student group has a constitution which sets out their core activities and aims. These are the activities that your group must do every year to remain affiliated to the Union. They also lay out what the committee positions are, the voting process for the group and how membership meetings should be held.
Your constitution should be reviewed and approved each year at your AGM, and resubmitted to Bristol SU as part of reaffiliation.
All members should be able to freely access the group constitution. We suggest groups link to their constitution on their Bristol SU webpage or clearly communicate to members at the start of the year how they can access it.
If you do not have a copy of your current constitution, please email us at bristolsu@bristol.ac.uk
Making Changes
Any changes you wish to make to your group should be reflected in your constitution. This may include:
- A change to your group name
- Committee member additions or removal
- A change in aims
- Any change mandated by Bristol SU
Changes must be voted on by your membership at either an Emergency General Meeting (EGM) or at your Annual General Meeting (AGM) and requires a two-thirds majority of the members present. Quorum of such meetings is set at twice the Committee size plus one.
Once any changes have been agreed, you should update your constitution and submit:
- as part of reaffiliation to the Committee Hub
- to bristolsu@bristol.ac.uk if conducted outside of the reaffiliation period
Constitution Templates
Please use the below templates if you are writing a new constitution or need to update your current constitution to the current template.
Risk Assessment
For all non-regular activities and events that are not covered by your annual risk assessment (submitted during re-affiliation), you will need to complete a one-off risk assessment.
Please read through our risk assessment training and guidance before filling out one of our templates.
Email completed risk assessments to the Student Services Team on bristolsu@bristol.ac.uk. Please note that you may be asked to re-do them if they are not suitable for your event or filled out properly.
Risk Assessment Templates
Annual Risk Assessment
This should be completed each year as part of reaffiliation.
One-Off Risk Assessment
This should be used for any events with activities that are not covered in your annual assessment.
GDPR
As a student leader, you might need to handle personal data. Anyone who handles or processes personal data needs to do so in line with the law. This includes making sure you know the basic principles of the General Data Protection Act (GDPR).
You are responsible for ensuring your group acts in compliance with the law.
Personal data is any information that relates to a living person who can be identified. This includes name, email address and phone number. Other information, such as someone’s religion or health status, may also count as personal data if the individual could be identified.
Bristol SU Privacy Policy
You should familiarise yourself with the Bristol SU Privacy Policy, which includes references to student groups
Accidents and Incidents
Accidents do happen so it is important you know what to do if an accident or incident occurs within your group.
At the time of the accident or incident please report it to the appropriate officials e.g. sports venue staff, event organisers etc.
Please report the accident/incident to the Student Services Team within 24 hours or as soon as is practicable using the form below.
Accident or Incident Reporting Form
Serious accident or incident and emergencies
In the event of any serious accident or incident which involves the Emergency Services, or which could involve media attention, please follow this procedure:
- Ensure the safety of yourself then the group.
- Call the Emergency Services if necessary and ensure before you call that you are able to explain exactly where you are. You will also need to give them your name, the number from which you are ringing and a brief summary of the incident including possible injuries and the number of injured. Where possible treat any casualties if it is safe to do so.
- Contact University Security (see below) as soon as possible.
- Do not make any statement to the media other than “no comment”. DO NOT discuss any aspect of the incident with anyone who is not connected with the emergency services.
It is the responsibility of the trip leader and vehicle driver to ensure that all participants are aware of the actions to take in the event of an emergency.
Reporting to the University Security Services
University Security Services operate 24 hours a day 365 days a year. If the accident/incident is serious, or an emergency, it must be reported immediately to University Security on 0117 331 1223.
Inform Security of the following information:
- Your name and where you are calling from.
- The name of the student group involved.
- A brief description of the incident – where, what, how.
- The name(s) and numbers of students involved in the accident/incident.
- The name of the hospital where any casualties have been taken.
- The name and number of any police officers in attendance.
Insurance
Affiliated student groups and their student members receive some insurance cover through the University and Bristol SU. Our definition of ‘student groups’ includes:
- Societies
- Sports Clubs
- Volunteer Projects
- Networks
Groups or members needing further cover will need to arrange that themselves. In those cases, the Bristol SU Student Services team are happy to help you make sense of your options. Associate Members (non-students) are not covered, and will need to arrange their own insurance.
What insurance cover do our student members get?
Students participating in University and Bristol SU activities in the UK receive basic personal accident cover, which can pay out a cash sum to an individual who has sustained injuries causing permanent disability. This includes activities arranged by affiliated clubs, societies and volunteering projects.
For sporting activities, the level of cover is greater, and it applies worldwide.
Information on these policies (including the policy documents) can be found on the University insurance – information for students webpage.
If you need to make a claim, please contact insurance-enquiries@bristol.ac.uk.
Bristol SU arranges motor insurance for any students booking transport though us. The costs of this insurance is included in the hire price your group pays.
If you are involved in a motor incident in a vehicle hired through Bristol SU, please contact bristolsu@bristol.ac.uk. You should also notify the vehicle hire company.
What further insurance might our members need?
- Personal accident cover for any activities not covered by the University policy.
- Travel insurance.
- Motor insurance for journey’s not arranged via the SU vehicle hire system.
- Contents insurance for personal possessions (some students may have cover through their accommodation provider, or under a family policy arranged by their parents).
- Associate Members (non-students) are not covered, and will need to arrange their own insurance.
Note: sometimes insurance is a legal requirement, the rest of the time it is a personal decision, based on the level of risk an individual is happy with.
What insurance cover does our group get?
Affiliated groups have Public Liability Insurance through the University policy. The insurance protects against the financial risk of legal action being taken against your group. Note that for Public Liability insurance to be valid, your group needs to remain compliant with the law and any relevant SU and University policies.
The University produces a Public liability Insurance cover note each academic year. This can be found and downloaded from the University liability insurance webpage.
What further insurance cover might our groups need?
- Contents insurance for any assets not covered by the University policy.
Options for insurers willing to provide cover to student groups is limited, however we will do our best to help you obtain a quote. Endsleigh is our recommended provider for contents insurance. If you would like us to ask them for a quote on your behalf, please contact bristolsu@bristol.ac.uk.
Note: in some cases insurance is a requirement (e.g. for participation events, or to affiliate to a governing body), the rest of the time it is decision based on the level of risk a group is happy with.
What about travel insurance?
If your student group is going abroad, please ensure your members are aware that Bristol SU does not provide travel insurance. They will need to arrange this themselves.
If travelling within the EU (plus Iceland, Liechtenstein, Norway and Switzerland), you can get free or reduced-cost emergency treatment with a Global Health Insurance Card.
However, this will not cover the cost of getting you home after an accident, or insure your possessions, so you and your members will still need to take out travel insurance.
DBS Checks
This service is only avaliable for volunteers on Bristol SU Volunteering Projects. DBS checks are currently paused until September 2024.
Additional Support
Stuck with any of the above?
Development Meetings
The Development Team can support you with a wide variety of things including (but not limited to):
- Committee Conflict
- Constitutions
- Building Communities
- Committee meetings, AGMs and elections
Book a meeting with the Development Team or email us - bristolsu-development@bristol.ac.uk
Handling Group Administration Whatsapp Community
Join our Handling Group Admin Whatsapp Community where you will receive updates and reminders to help you in your role
Get in touch with the Development Team
Book a meeting with the Dev Team
Send an email to the Dev Team
Check out training on the Bristol SU Learning Space