We welcome feedback, and see it as an opportunity to help us understand how we can achieve our vision, mission and values. We use all feedback to help us improve.

If you have any feedback about your experience at Bristol SU please email bristolsu-complaints@bristol.ac.uk explaining:

• What the issue is and
• How you feel it could be resolved

We will do our best to respond to all feedback but we will always take that feedback and pass it on to the relevant staff member or elected officer to review.

If possible we will let you know if we have been able to resolve your feedback.

If you have a request about a refund or a general enquiry please email bristolsu@bristol.ac.uk.

If you would like to make a complaint, please see our Complaints and Student Conduct area.