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My Rent, My Rights 🏡

Your accommodation is one of the most important parts of your life as a student and you should feel happy and safe living there.

Student accommodation can seem like a big challenge – particularly if it is your first time living away from home. That’s why we’re here to help you with any worries you might be having, whether you're living (or planning to live) at home, in halls, or in a private house.

Not only have we developed tailored advice for Bristol students, but we also have in-house experts in our Lettings Team who can help you find accommodation.

Check out the resources and events we have planned for you this year – which may help you know more about your rights as a tenant, as well as help find the right place to rent and people to live with!

 

For help on all things renting, download our:

Student Living Officer outside Bristol SU Lettings

Bristol SU Lettings

Did you know we have our own lettings team here at Bristol SU?

Bristol SU Lettings is a team of student lettings experts with unrivalled tenant support. With them, you can get advice and rent with confidence.

Since opening in 2013, Bristol SU Lettings has played an active part in improving the moving experience for its students with its affordable quality housing solutions.

Their property listings for 2024/25 will be available at the end of January, after the exam period. You can register on the lettings website for alerts.

How can you make the most out of Bristol SU Lettings?

You can get advice from our team by:

  • Visiting their website for bespoke information for Bristol students
  • Contacting them directly at bristolsu-lettings@bristol.ac.uk or by calling 0117 3318266

What to be Aware of as a Student Renter

New house keys for student renter

Scamming 💻

Unfortunately, housing scams do exist. Luckily, there’s plenty of advice online on how to spot and avoid them!

A housing or accommodation scam could, for example, happen when you cannot look around a property in person – when the evidence or advert for a room, or home, being advertised for you to rent online does not match up to the accommodation you arrive at.

To spot a housing scam, try to look out for some of the following:

  • The property price is low for the area, so it seems too good to be true.
  • Only one image is available on the advert for a property.
  • Multiple adverts for different properties are using the same images.
  • There may be no information about the house facilities.
  • When you ask for more detail the property ‘owner’ or ‘agent’ doesn’t provide any.
  • You’re asked to pay a holding fee or deposit quickly, or you’re asked to pay money to prove that you are interested in the property.
  • You may have some questions about the property but the property ‘owner’ or ‘agent’ won’t speak on the phone with you.

Top Tips:

  • Make sure the price is realistic and doesn’t seem out of the ordinary.
  • Don’t pay anything before viewing, even if someone is asking you to. Rent with confidence, with Bristol SU Lettings.

You can read more about potential scams and how to spot them here.

Full time officer researching on laptop

Your Rights as a Tenant 📝

Moving house is an exciting time, but it's vital to know your rights as a student tenant. Just because you are a student, there is no major difference in your rights as a renting tenant from anyone else. 
Here are some of the basic rights you will be entitled to:

Here are some of your key rights to know about:

  • Safety and Repairs: You have a right to a safe and well-maintained property. 
    All gas appliances in the property must be safely installed and annually checked by a Gas Safe registered engineer.
    There should be adequate means of fire escape, at least one smoke alarm on every floor of the building which is used as living accommodation, and a carbon monoxide alarm in any room with a working fireplace or burning stove.
  • Eviction: Your landlord cannot impulsively evict you from the property you are renting, you can only be evicted if your landlord has a possession order from the court. This would only happen for certain situations – like the property being damaged or rent not being paid. If you have a fixed-term tenancy agreement, your landlord needs to give you notice if they want you to leave before the end of the term.
  • Landlord Entry: If your landlord wants to access the property you are renting, for whatever reason it may be, they legally need to give you at least 24 hours' notice before showing up. The only time they don’t need to do this is if it’s an emergency – such as there being a fire or flood.

Find out some more key tenant rights right here.

Students chatting with a full time member of Bristol SU staff

Key Student Issues 👨‍🎓

We often hear of housing horror stories. But over the past few years, research has been done to find out the key issues that students face while renting, which will help you prepare when looking for private accommodation and what to look out for while you're there.

Key student issues include mouldy walls and dampness, with one in three students saying they were affected by damp in 2023. But what else do students face? Some of the worst student housing issues, found by Save the Student, are:

  • Damp
  • Lack of water or heating
  • Rodents and pests
  • Disruptive building work
  • Inappropriate or unannounced landlord visits
  • Rising rent and bills
  • Smoke or carbon monoxide alarms not working

You can read more about these issues, and how many students faced them, right here.

Knowing your rights as a renter can help you feel more confident when starting conversations with your landlord to fix a problem, or escalating a problem if your landlord is not respecting your rights and fixing it.

Additional Resources

Our Housing Support

Check out our Housing Support webpage for further information and advice.

Moving from Halls to a House

The move from University Halls to private accommodation is exciting, but it can be daunting to think about all the different changes you will need to make and prepare for!

That's why your Student Livinf Officer, Izzy Russell, worked alongside the uni to produce a handy 'Halls to House' booklet which you can read right here.

You can also use the University’s accommodation webpage for more advice about private renting in Bristol. Email: accom-private-sector@bristol.ac.uk

Renting Articles

For extra information about renting, why not check out some of our articles?

Shelter

If you have nowhere to sleep or might be homeless soon, or you have somewhere to sleep but nowhere to call home or you could be at risk of harm you can call Shelterline.  Find out more information and how to get in contact with them here.

Telephone: 0808 800 4444 (8 am to 8pm Monday to Friday and 9am to 5pm at weekends)  

Events

We’re organising events from November to January to help you find houses, people to live with, and get advice. You can see any upcoming ones here: